Office Hours for New Users - Every Monday at 11 AM EST. Get hands-on help starting on the platform and uploading your first recording. Register now!

How to contact Raenotes

Answer to how you can email or chat with someone at Raenotes.

  • Tutorial. The fastest way to get answers to common questions is by using our tutorial: https://raenotes.com/help/basics_video_tour.html
  • Website www.raenotes.com

    Raenotes web-based platform app.raenotes.com

  • Email. If you can't find the answer then you can email us here: support@raenotes.com. We are happy to help you!
  • App widget. You can click on the Ask Support messenger in the bottom right-hand corner of the application app.raenotes.com, type in your comment and hit "SEND".
  • Report an issue. You can report issues here: https://gitlab.com/raenotes/raenotes/-/issues

  • See below for expected response time:

    Regular business hours (ET): up to 6 hours

    Weekends and holidays: up to 48 hours