Office Hours for New Users - Every Monday at 11 AM EST. Get hands-on help starting on the platform and uploading your first recording. Register now!

Buy credits

How to recharge your balance.

  1. Go to the 'Buy credits' page from the profile menu or from 'Balance' and 'Estimate' dialog screens.
  2. Enter the amount of credits you would like to add to your prepaid balance.

    1 credit = $1 USD. This is the minimum purchase amount.
    Pay $9 to add 9 credits to your account for transcribing a 1-hour recording (60 minutes x $0.15).
    Pay $75 to add 75 credits to your account or subscribe to a Professional plan.

  3. Click 'Checkout'.

    You will be redirected to the payment service provider website. All payments are handled by Stripe Inc. RaeNotes Inc does not gather or collect any payment-related information.

  4. If you want to upgrade to a Professional plan go to the 'Change plan' page and choose RaeNotes Professional plan.

Do you need support? Contact us