Office Hours for New Users - Every Monday at 11 AM EST. Get hands-on help starting on the platform and uploading your first recording. Register now!

Your Balance

How to check your current balance.

  1. Click your profile icon in the top right corner and choose 'Balance'.
  2. User account balance is comprised of minutes and credits.

    Minutes. Your first recoding up to 90 minutes is free. Users can purchase additional credits, enroll in a subscription with prepaid minutes, or earn free minutes with our referral program. Please note that sharing files processed with free trial minutes is limited. To share with edit permissions users must upgrade to a paid plan.
    Credits. Buy credits for $0.15 per minute.

  3. Current plan.

    Here you can see your current pricing plan and change it by clicking 'Change plan'.

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